The Star Poster

This is quite unlikely, but accidents can unfortunately happen. Don't worry: you are in good hands with us! In such a case, we will send you a replaceme...

If you reply to the order confirmation within 1h of placing your order, we will automatically put it on hold. Our agents will be in touch as soon as possibl...

Immediately after you placed your order, you will receive a confirmation email. If you haven't received it, there are some steps you can take: -chec...

It is possible that your order has been delivered to a pickup point or was given to a neighbor. It is also possible that your order has been returned to us....

We deeply care about your satisfaction and have, as a goal, to spark joy every time one of our Star Map is unwrapped, but unfortunately, as every Star Map i...

Immediately after you placed your order, you will be able to download your Star Map on the "Thank you" page after the checkout! In case you still ...

Of course, happy to help! Sorry to hear we have not covered your question yet. Please contact us here, we'll make sure to get back to you quickly!

The digital files are optimized for printing in sizes with the ratios 5:7 or 3:4. After placing your order, you will be able to download the digital file wi...