The Star Poster
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Frequently Asked Questions
Valentine's day deliveries
1
What is the last order date before Valentine's day?
Product Information
4
Fine Art Poster
Framed Fine Art Poster
Metal Print
Does my Star Map come with a hanger included?
Creating my Star Map
11
What is a personalised Star Map?
What sizes and formats do you offer?
How can I create my personalised Star Map?
Can I create a Star Poster for any date and place?
Can I look for coordinates instead of the name of the location, when creating my Star Map?
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Shipping
10
How can I track my order?
How can I change my shipping address?
How quickly will I receive my order?
How expensive is shipping?
Do you offer express shipping?
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Payment
5
Which payment methods do you accept?
Do you offer gift vouchers?
How do I redeem discount codes?
Do I have to pay custom/import duties?
Great questions, but mine is not there.. Can you still help me?
Sustainability
1
Are your products environmentally friendly?
After ordering my Star Map
8
What happens if my Star Map is damaged during shipping?
I made a mistake on my Star Map, how can I change it?
I haven’t received my confirmation email, what now?
I never received my order, is it lost?
What is your cancellation and return policy?
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More Questions?
1
I could not find an answer to my question, can you still help me?
Produkt Informationen
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